Collection of Information
Information You Provide to Us. We collect information you provide directly to us. For example, we collect information when you register; make a purchase, sign up for or participate in contests, promotions, surveys or mailing lists; engage with us via social media platforms; and when you email, call, or otherwise communicate with us.
The types of information we may collect include your name, address, phone number, fax number, email address, ZIP code, social media usernames, payment information, demographic information, information about your interests and preferences, information about your fitness condition and physical characteristics, and any other information you choose to provide.
In some cases, we may also collect information you provide about others, such as when you purchase a gift card for someone and request that we deliver it electronically, decide to purchase and ship products to someone, or create and share a gift registry. We will use this information to fulfill your requests and will not send communications to your contacts unrelated to your requests, unless they separately consent to receive communications from us.
Information We Collect Automatically. We may also automatically collect information about you when you access or use the Services or transact business with us, including:
Transaction Information: When you purchase or return a product, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
Log Information: We obtain information about your use of our websites, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
Device Information: We collect information about the computer or mobile device you use to access our Services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.
Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location each time you access our Services.
Information We Collect from Other Sources. We may also receive information about you from other sources and combine or link that with information we have about you. For example, we may collect demographic and change-of-address information from third party sources and information from third party social media platforms (such as Facebook) if you log into our Services using your social media account credentials or if you make certain content and information publicly available, such as photos, videos, and profile information.
Use of Information
We use the information we collect about you for a variety of purposes, for example, to:
facilitate and improve your online shopping experience;
administer your registration and communicate with you about your account
provide and deliver products and services, process transactions, and send you
related information, including confirmations, receipts, invoices, and recall notices;
provide, maintain, and improve the Services, manage your online account, and
send you technical notices, updates, security alerts, and support and
investigate and prevent fraudulent transactions and other illegal activities;
respond to your comments and questions and provide customer service;
monitor and analyze trends, usage and activities;
personalize the Services and provide advertisements, content, or features that
are targeted toward your interests;
process and deliver contest, promotion and sweepstakes entries and prizes;
link or combine with other information we receive from third parties to help
understand your needs and provide you with better service; and
carry out any other purpose conveyed to you at the time the information was
collected. We are based in the United States and the information we collect is governed by U.S.
law. By accessing or using our Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
Sharing of Information
We may share personal information about you outside of FootCare Source, including as follows:
with third parties who complete transactions or perform services on our behalf;
in response to a request for information if we believe disclosure is in accordance
with any applicable law, regulation or legal process, or as otherwise required by
any applicable law, rule or regulation;
between and among FootCare Source and any current and future parents,
affiliates, subsidiaries, and other companies under common control and
with your consent.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
FootCare Source takes reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
Third Party Advertising, Analytics and Services
We may also work with third parties to serve ads to you as part of a customized campaign on
third-party platforms (such as Facebook or Google). As part of these ad campaigns, we may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and to serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.
If you have any questions, comments or concerns about this Policy or about our privacy practices, please call our customer service representatives at 1-877-591-4442 or send an email message to CustomerService@footcaresourceusa.com.